Help Center


  • We ship both locally and worldwide.

Shipping times:

  • Local orders take 3-4 business days to be delivered to you and we ship within 3-4 business days.
  • International orders take 6-12 business days to be delivered via DHL Express, UPS or USPS and we ship within same 6-12 business days.
  • Shipping time might vary depending on location, shipment method and other factors.

Shipping cost: $4.95                                                                                                                            International shipping cost: $6.95

  • Orders over $65.00 will have free shipping.
  • Orders under $65.00 will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout. 

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:
  • If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
  • Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
  • To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
  • For returns, please email support@heavendressedcom with the subject 'Returns' and include your order number, name and the reason for the return.
  • Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
  • Please note that customers are responsible for shipping costs of returned items.
  • When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
  • If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
International taxes might be applied depending on your country's taxes policy.Customs duty is calculated as a percentage of the customs value of the goods:The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.
  • The customs value is made up of:
  • the price paid for the goods,
  • the insurance cost,
  • the shipping cost.